Student Care Navigator- Multiple Regions/Campuses across Nova Scotia
Reporting to the Manager, Student Services with a functional reporting line to the Manager, Student Care and Community Standards, you will:
Play a key role on the campus/region supporting students with focus in the following areas: complex student case management, student non-academic policy caretaker and campus educator.
Receive, review, and respond to all concerning non-academic student behavioral issues.
Provide complex case management for student behavioural files to ensure that issues brought forward by community members are addressed collaboratively, with ongoing communication and with a care plan that supports student belonging, wellbeing, and academic success within a framework of accountability.
Connect students to appropriate and culturally specific services and ensure that they are followed and supported in their academic journey.
Oversee, in consultation/collaboration with Human Rights, Equity and Inclusion, the campus response to complex files that involve intersecting concerns including human rights, discrimination, racism, sexualized violence among other issues.
Engage in practical problem solving and service navigation to provide a seamless transition and access to support for any student.
Collaborate with counselling, cultural support, accessibility, advising and academics as required.
Caretake various student facing non-academic policies including Student Community Standards and Campus Care Team, along with referring to the Committee overseeing Mandated Supported Leave.
Support the work of student issues related to the Sexual Violence Policy as required and understand gender-based violence (GBV) in post-secondary.
Ensure accurate files are kept and understand the importance of timely documentation for file progression and for effective case management.
Interpret policy, understand, and evaluate competing rights along with making recommendations for policy and procedure updates as required.
